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Metalbird USA Help Center logo

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Shipping & Delivery

Everything you need to know about our Shipping - where we ship to...who we use...what options do we have available?

Where do you ship from?

All US orders ship from our warehouse in Pleasant Grove, Utah.It’s a tight, efficient operation — not a massive warehouse, but big enough to keep birds moving. From here, we ship to all 50 states (and internationally!) using reliable carriers like Fe

How long does shipping take?

Most orders leave the warehouse within 1 to 2 business days after purchase. Standard delivery times after dispatch:. Contiguous US: 2 to 5 business days (you have a choice of Express or Standard delivery). Hawaii, Alaska, Puerto Rico: 4 to 8 business

Can I ship to multiple addresses?

Unfortunately, no. Each order can only be shipped to one address at a time. If you’re sending gifts to different people in different places, you’ll need to place separate orders — one for each shipping address. We know it’s not ideal if you’re sendin

Do you ship to PO Boxes?

Yes — but it’s not our favorite method.Technically, FedEx and DHL say they deliver to PO Boxes, but in reality, it can be slow or unreliable depending on the area. This tends to freak out the system sometimes!. If you’re able, we strongly recommend u

Do you ship Internationally?

Learn where we ship orders.

How much does shipping cost?

Learn the cost of shipping for various locations and items.

Should I Add Route Shipping Protection at Checkout?

We get it — not everyone wants to add extras at checkout. But Route isn’t fluff — it’s peace of mind for your delivery. If your package goes missing, arrives broken, or vanishes from your doorstep, Route has your back. Add it at checkout, and if some