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Messed up your order? Need to change something? Here’s how to sort it before the bird takes flight.
We keep things simple — one code per order. We don’t run constant sales or stack up discounts — it’s not our thing. We focus on quality, craft, and making gifts that actually mean something. That’s why our offers, when they’re available, are single-u
Lean how to start an order cancellation request.
That depends on timing. If your order hasn’t shipped yet, email us at [email protected] as soon as possible with your order number and the change you'd like to make. We’ll do our best to catch it before it flies. If it’s already shipped, it’s likely
Learn how long refunds take to process.
Learn how to start a return request.
Learn when and how you can make changes to a recent order.
Learn how to log into your account.