How do I track my order?Updated a day ago

Tracking your bird is easy — and honestly, a little addictive.

As soon as your order ships, you’ll get a shipping confirmation email with your tracking link. Didn’t get it? Check your spam folder, promotions tab, or anywhere your email hides good stuff.

You can also use our website chatbot. Just enter your order number and the email or phone number you used at checkout. It’ll give you real-time tracking updates — no need to wait for a human.

Not enough options...here's one more! You can track your order from your Order Management Portal

Tracking info comes directly from our shipping partners (usually FedEx or DHL), and updates can sometimes lag by a few hours, especially during peak periods.

If you just can't find what you need, we are always available at [email protected]